Caverswall China
The art of gracious living
 
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Terms & Conditions

GENERAL
All orders are accepted by Caverswall China Company Limited are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly.

PRICES
To assist in prompt despatch, please use the correct product codes and descriptions as supplied on this website. Orders via the order form on this website.

DELIVERY
Mainland UK destinations - Orders will be despatched by Parcel Force service, which will be Parcel Force Standard. And will included Mainland UK, Highland and Isles of Scotland, Northern Ireland, Isle of Man and Isles of Scilly. Channel Islands are by Parcel Force International and are priced as Mainland UK. All other destinations will have to be priced separately, by fax, phone, or e-mail. A 6 week delivery is adopted. Any claims for non-delivery or shortages must be made in writing within two days of delivery.
NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD.

RETURNS
Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated. Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited. Similarly any goods found to have been used will not be replaced or credited.

PAYMENT
Payment is by cheque or credit card basis with order, by PayPal via this web site. We reserve the right to refuse any credit card transactions.

RESERVATION OF TITLE
The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.

 
Tableware
Giftware
Commemorative Ware
Collectors Plates
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Terms & Conditions
Contact Us

Caverswall China Co Ltd.
Berryhill Road, Fenton,
Stoke-on-Trent,
Staffordshire
ST42PQ
United Kingdom

Tel:01782 652800
Fax:01782 652801

E-mail:
sales@caverswallchina.co.uk

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